Shipping Policy

Estimate Arrival Time

Your order’s estimated arrival time = Processing Time + Shipping Time
Please note: All estimates exclude weekends and holidays.

Processing Time

  • Standard Orders: Up to 3 business days

  • Rush Orders: 2 business days

After your payment is authorized and verified, we begin processing your order. Processing time is the time we take to prepare your order before it ships. This does not include weekends or public holidays.

Shipping Information by Region

Country / Region Shipping Method Shipping Time Shipping Cost
United States (48 contiguous states &Washington, D.C.) Free Shipping 6–12 business days FREE
United States (All 50 States & Washington, D.C.) Expedited Shipping 5–7 business days From $30 to $60 USD
Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands, American Samoa, Northern Mariana Islands Standard Shipping 10–15 business days $25 USD
U.S. Minor Outlying Islands Standard Shipping 6–22 business days $35 USD for the first 2kg, plus $35 USD per additional 1kg
UK, Germany, France, Philippines Standard Shipping 6–10 business days FREE
Australia, Italy Standard Shipping 8–12 business days FREE
Japan, Singapore Standard Shipping 3–5 business days FREE
Canada DHL Express 5–7 business days 33.94 CAD for the first 1kg, plus 33.94 CAD per additional 1kg
New Zealand Standard Shipping 6–10 business days 13 USD
United Arab Emirates Standard Shipping 8–10 business days 12 USD
Greece, Switzerland Standard Shipping 14–18 business days $25 USD for the first 2kg, plus $25 USD per additional 1kg
Spain, Netherlands Standard Shipping 6–10 business days 20 USD
Austria, Sweden, Hungary, Ireland, Czech Republic, Denmark, Luxembourg, Slovenia, Lithuania Standard Shipping 10–15 business days 20 USD
Bermuda Standard Shipping 6–22 business days $35 USD for the first 2kg, plus $35 USD per additional 1kg

For all other countries/regions not listed above

Shipping availability, methods, and fees may vary.
Please contact our customer service team or refer to the checkout page for accurate shipping rates and options for your location.

Missing Orders or Items

If you are missing a shipment or any items in your order, please contact us within 30 days of the shipping date. We’re happy to help resolve the issue.

Notice for Mexico Orders: Starting Jan 1, 2025, RFC or CURP is required for customs clearance. Please enter your tax ID in the “Tax Number” field at checkout. RFC: 13 characters | CURP: 18 characters

Contact Us

Have questions or need help? Reach out to us at support@fsjshoes.com

Our support team is here to assist you.